Thank you for shopping at [sajani garmrnts]. We appreciate the trust you have placed in us and want to ensure that you have a satisfying shopping experience. Please read this policy carefully before making a purchase. 2. Non-Returnable Items: 3. Defective or Damaged Items: 4. Refund Process: 5. Return Shipping: 2. Original Shipping Fees:
Returns
1. Eligibility for Returns:
We accept returns within 15 days from the date of purchase. only if the product was defective or damaged. All final clearance item are final. we do not offer refunds, exchange or credits for change of mind / incorrectly selected size on final clearance sale items.
To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.
For hygiene reasons, we cannot accept returns on underwear garments, lingerie, or swimwear unless the items are defective or damaged upon arrival.
In the rare case that you receive a defective or damaged item, please contact our customer service team within 7 days of receiving the product. We will provide instructions on returning the item or arrange for a replacement.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [2] business days.
Customers are responsible for the cost of return shipping, except in the case of a defective or damaged item.
Original shipping fees are non-refundable, except for cases where the return is due to a manufacturing defect or shipping error on our part.
Contact Information
If you have any questions about our return and refund policy, please contact us .
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